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U.S. Citizen Services


  • Due to a consular systems upgrade, consular operations at the U.S. Embassy in Mexico City and all nine consulates throughout Mexico will be closed to the public on Friday, October 9th. We apologize for any inconvenience this may cause.  U.S. citizens requiring emergency assistance should call 01 (662) 289-3500 ext. 3522, 3435, 3409, 3595.
  • Discontinuation Of Acceptance Of Consular Reports Of Birth Abroad At Consular Agency Mazatlán. For more information about this new process click here.


American Citizen Services is a unit of the Consulate General. The ACS Unit and the Consular Agency Mazatlan employees assist Americans in Sinaloa and most of Sonora in a number of ways. Follow the links in the sidebar to obtain more information about the various services and information provided to American citizens by the Consulate General.

There is a Consular Agency in Mazatlan which can assist Americans in emergencies and with most routine services, including accepting applications for passports. The following is contact information for the Mazatlan Consular Agency:

Consular Agent
Address: Playa Gaviotas 202, Local 10. Zona Dorada.
Mazatlán, Sinaloa, México
Telephone/Fax: (011-52) 669-916-58-89
Email address:
Operating hours: Monday thru Friday from 9:00 am to 1:00 pm.

Please Note: The United States Consulate in Nogales, Sonora is responsible for the northernmost portion of Sonora along the U.S./Mexican border, which includes the cities of Puerto Penasco, Agua Prieta, Caborca and San Luis Rio Colorado. To contact the U.S. Consulate in Nogales from the U.S., dial 011-52 (631) 311-8150.

Contact Information

  • Local calls: 289-3500
    Within Mexico: (662) 289-3500
    International call: 011 52 (662) 289-3500
    Extensions: 3522, 3511, 3595, 3435, 3409

    Business hours: Monday thru Friday, 8:00 AM - 4:30 PM
    For exceptions see consular calendar.

    Monterrey 141 Pte.
    Col. Esqueda
    Hermosillo, Sonora. 83260

    Email address:

Emergency Services


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