The American Citizen Services (ACS) Unit of the U.S. Consulate General Hermosillo provides a wide range of services to U.S. citizens visiting and residing in Mexico.
The American Citizen Services Unit cannot act as a travel agent, bank, lawyer, investigator, or law enforcement agent. Please do not expect the ACS Unit to find you employment, obtain housing or driving permits, act as interpreters, search for missing luggage, settle disputes with hotel managers or pay any bills.
The U.S. Department of State and embassies and consulates abroad are charged with providing consular protection and services to United States citizens abroad. The Department of State maintains a web site, that outlines services and provides general information for American Citizens traveling and residing abroad.
You can also contact the Office of Overseas Citizens Services toll free number: 1-888-407-4747.